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Accessibility: What Does an Audit Cost — and What Does Inaction Cost?

March 30, 20264 min readChristian Werner

Many SMEs shy away from accessibility costs. A simple calculation shows: the risk of inaction is significantly more expensive than investing in compliance.

Summary:

  • A BFSG audit typically costs €549–€990, while a violation under §37 BFSG can mean fines up to €100,000 plus legal fees — the ROI is clear.
  • Inaction is the most expensive option: cease-and-desist and emergency remediation cost around €4,500 — plus a fine of up to €100,000.
  • First step: a free quick check at BFSG-Scan.at to know your compliance status in 60 seconds.

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The Cost-Benefit Calculation of Accessibility

When BFSG comes up in a company, the first reaction is often: "That must cost a fortune." Let's look at the numbers.

What Does a BFSG Audit Cost?

A professional accessibility audit for an SME website typically costs:

ServiceCost
Automated quick checkFree (e.g., BFSG-Scan.at)
Full audit (20 pages)€549 — €990
Remediation (fixing issues)€990 — €4,900
Ongoing monitoringcoming soon

For a typical SME website with 20-30 pages, budget €500 — €2,000 for a full audit with critical issues resolved.

What Does Inaction Cost?

The costs of non-compliance are harder to quantify — but significantly higher:

Direct costs:

  • Administrative fine: up to €100,000 per violation (§37 BFSG)
  • Legal costs for cease-and-desist: €500 — €3,000
  • Lawsuit costs: €2,000 — €15,000 (depending on proceedings)
  • Emergency remediation under time pressure: 2-3× more expensive than planned work

Indirect costs:

  • Excluded customers: About 15-20% of the population has a disability. A non-accessible website excludes these customers.
  • SEO disadvantages: Accessibility and SEO overlap strongly (alt texts, heading structure, loading time). Non-accessible sites rank worse.
  • Reputational damage: Negative press coverage or social media criticism

The Calculation Example

Assume you run an online shop with €50,000 annual revenue:

Scenario A — Act now:

  • BFSG-Scan.at quick check: €0
  • Full audit: €549
  • Critical issues fixed (by developer): ~€800
  • Total: ~€1,350

Scenario B — Wait:

  • First cease-and-desist: €2,500 (legal costs + settlement)
  • Fine (§37 BFSG): up to €100,000
  • Emergency remediation: €2,000
  • Total: ~€4,500 fixed costs + fine of up to €100,000

The break-even is 10:1 — for every euro spent on compliance, you save €10 in case of damage.

Bonus: The Accessibility Business Case

Accessibility also pays off positively:

  • More customers: Around 7.8 million people in Germany have a disability. A barrier-free website opens up this market.
  • Better UX for everyone: Subtitles help in noisy environments. Good contrast helps in sunlight. Keyboard navigation helps with motor difficulties.
  • Better SEO: Google evaluates accessibility factors positively.

Conclusion

The question is not "Can we afford accessibility?" — but "Can we afford the risk of non-compliance?"

Start with the free quick check at BFSG-Scan.at. Knowing where you stand costs nothing.

Check Your Website Now

Free quick check in 60 seconds — no account, no credit card.

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